Cookie Use

At Payplan we want to provide a positive website experience for visitors to the Payplan and PayplanPlus websites so that our online services are easy to use, helpful and reliable.

In order to facilitate this we use an extremely common internet marketing technique that involves placing small amounts of information on your computer’s hard drive (or mobile phone or other device) by the server that hosts the Payplan and PayplanPlus websites. These small amounts of information are text files called cookies.

What are cookies?

Cookies are pieces of information that are stored on the hard drive of your browsing device (eg. your computer) to enable you to interact with a web site in the most efficient way.

Cookies are usually small text files saved onto your computer’s memory; they cannot be used to identify you personally, nor can any cookies used by Payplan or PayplanPlus harm the performance of your computer as they are only pieces of text (and not a program that can be infected with a virus).

Cookies cannot ‘read’ anything on your hard drive or ‘capture’ your email address or ‘steal’ any other information about you that might be stored on your hard drive.

While we recommend you accept the use of cookies because they are necessary for us to provide the best website viewing experience, it is possible for you to decide to prevent our ability to save cookies to your hard drive. We explain how to prevent the use of cookies below.

Please be aware that restricting or preventing cookies is likely to result in an adverse impact on the functionality of the Payplan and PayplanPlus websites, as well as any other websites you visit.

How do Payplan use cookies?

Payplan use a number of different cookies on the Payplan and PayplanPlus websites for various reasons as outlined below, but we do not collect any personally identifiable information about you via cookies.

Payplan and PayplanPlus may make use of cookies to help provide a better experience while a user is browsing our website such as:

  • Measuring how many people are using each different part of the Payplan and PayplanPlus websites, so the way we present our online information can be analysed.
  • Recognising that you may already have typed in a PayplanPlus username and password so you don’t need to do it for every PayplanPlus web page you visit thereafter.
  • Analysing data to help us understand how you use the Payplan website so we can improve them.

Why do Payplan use cookies?

We use different types of cookies to enhance website visitors’ experience in four different ways.

  1. Website usability & functionality

    These kinds of cookies allow you to move around the different pages of the Payplan and PayplanPlus websites without retyping in any previously typed information. This is particularly helpful if you log into your PayplanPlus account and then wish to view various PayplanPlus pages without having to re-type your login details each time you look at a different page, for example.

    Accepting these ‘usability’ cookies is a condition of using the Payplan and PayplanPlus websites, so if you prevent these cookies we can’t guarantee your security or predict how our website will perform during your visit.

  2. Website analytics

    These kinds of cookies allow us to note which pages of the Payplan and PayplanPlus websites are visited by people who browse through these websites. This is particularly helpful for us at Payplan, because it allows us to ‘track’ visitors to our site and see which pages are visited, as well as log any page errors you might encounter. These cookies do not collect any personal information that could identify any individual visitor to our websites.

    Not accepting these cookies is likely to impair your online experience when using the Payplan and PayplanPlus websites.

  3. Website analytics

    These kinds of cookies are linked to third parties such as Twitter, Facebook and Google, and (when a link is clicked) may then subsequently be used by those organisations to pass information about your browsing to other marketing agencies who may then place advertising that you may be interested in as a result of the third part optimisation cookie placed on your computer’s hard drive by Payplan’s web server.

    Not accepting these cookies can mean you experience an inconsistent online experience whenever you use the Payplan or PayplanPlus websites.

Which cookies do Payplan use?

This is a list of the cookies used by the Payplan and PayplanPlus websites, together with what each cookie is used for. ADD TABLES HERE

How to prevent the use of cookies

If you decide that you want to restrict or prevent the use of cookies on all websites, then the actions you need to take will depend on the browser that you use to view web pages.

We recommend that you look at the All About Cookies website, as this site can explain in clear, step-by-step terms how you can restrict or prevent cookies depending on which browser you are using.

We do stress that cookies will enhance your experience of the Payplan and PayplanPlus websites, and they pose no threat to your computer or confidentiality at all.